See what our customers have to say about our service.
832 Happy ratings
1 point per
46 Satisfied ratings
0 points per
36 Unhappy ratings
-1 point per
Fast!
- dwightThank you!
- Mary Sue Arthurpolite, quick response!
- Julia FishelDonna was great! Very friendly and information was well prepared and presented.
- Janice LewisQuick responses to all questions. Great service right off the bat!
- Christina BaileyAnswered all of my questions, showed me all of the ways we can grow using it and was very personable!
- Christian RossThanks for the follow up, you guys rock
- jamesYou did great!! Thank you so much for going the extra mile and figuring it out for us!!!! That's why we love FUB so much because ya'll have the best customer service and are always so willing to help!!
- Julie Farmetthank you!
- Greg WardI do not know how you fixed it, but it is fixed. Thank you!
- James SansonGot the answer I was hoping for.
- Lawrence Bellandyou always wow me with awesome customer care!!
- judy weinigerThanks for being so supportive and so incredibly prompt to respond - customer service like that is so seldom found, even in this digital world! THANK YOU!
- Debe Maxwellprovided exactly what I was looking for. will move on this information tomorrow..
- BradyWowsers! Donna really knows her stuff. Thank you so much for the information and going slowly with this old head.
- Donovan P. MitchellGreat customer service! We are excited to kick TP to the curb and use FUB.
- Sonya NelsonGreat speaking with a live person and getting some advice on things like intergrating market snapshot.
- JamesAmazing response time.
- Chris MagerDonna is an asset to your company and deserves a raise! She is awesome!
- Bernie MillerJust great info! [& quick :o) ]
- Andrew GibsonVery helpful with every request
- Nick SullivanDonna was always there and made working with FUB a great experience. We will miss her.
- Mark EibnerYou literally fixed all my problems in 5 minutes!! So impressed, very pleasant to deal with. Are you single?
- Lisa LevyFast response time and full explanation of problem gives assurance to users like Walker Property Spain... Optional update is good too. Clunky Microsoft way behind.
- Walker Property SpainDonna is very knowledgeable about the Follow Up Boss system and the introductory session was thorough--and fun! This was a live screen-sharing webinar and at times the audio was ahead of what was happening on the screen so I couldn't always follow along and see exactly how she was navigating around the pages.
- Mike AndrewsDonna was always consistent in helping me. I had spoken to a loottttttttt of tech support but she is just superb among the rest. The way she composes her email makes you feel not stupid and very accommodating,
- Claren AdevaFriendly, supportive, knowledgeable!
- Sue MacedoDonnia is SO good! She's had to do a lot of hand holding with us, and has such a genuine interest in helping us make the transition to FUB! We appreciate her efforts and knowledge very much!
- Tina Lindsay